Job Opportunity: Executive,Sr. Executive and Customer Service

Job Opportunity: Executive/Sr. Executive/Customer Service

Location: South Delhi, Saket  
Experience Required: 8-20 years  
Work Days: 5 days a week  
Salary: Negotiable

Company Overview
Our client is a leading content and information solutions company that serves numerous academic institutions, government bodies, and corporations across India, catering to their Digital Library and eContent needs.

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Job Responsibilities:

- Remittance and Deposits: Handle remittance and deposits for corporate clients, providing support to business lines and clients.
- Communication with Publishers: Maintain regular communication with publishers to ensure smooth operations.
- Coordination with Banks: Regularly communicate and coordinate with banks to ensure seamless transactions.
- CRM Data Management: Ensure data is complete and accurate in the CRM system.
- Document Verification: Verify submitted documents and alert branches if any information is missing or invalid to comply with bank policies and prevent reputational or financial loss.
- Daily Reporting: Keep track of daily reports and escalate critical issues or suspects to the line manager or relevant stakeholders for timely resolution.
- Suspicious Transaction Reporting: Report any suspicious customer transactions to the Compliance Department.

How to Apply:
If interested, please share your updated CV urgently at:  

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